By RODRICK DESURI
AUKI
Rural communities in Malaita province have raised concerns over poor network services provided by Our Telekom.
A concerned mother, who requests to stay anonymous said this is the only way they can stay connected with family members in Honiara, especially with their students and access the internet for weather updates.
She said in East Kwaio they can only access network services during fine weather.
“Here in East Kwaio, we can only access the Telekom service on sunny days and from 9am to 4pm. It depends on the sun. We don’t know why it is like that,” she said.
Meanwhile, a similar concern was also raised by Jack Ofasi, who posted on the Malaita Facebook page.
He said they have not had access to the Telekom service for almost six weeks and people in the southern region of Malaita Province have also experienced poor network services.
Afio Deputy Principal, Bernard Quanafia said amidst having poor network services, they are lucky that ships travel there at the end of every week.
He expressed that this is the only channel they use if they want to send any messages to their family members and students.
“We just send our messages through the ship,” he said.
Quanafia raised that in relation this poor communication, they really don’t know when Our Telekom will come to upgrade the service and want Our Telekom Management to look seriously into the issue.
In response to this concern, the Our Telekom office in Auki said they are yet to release their public media statement.
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