DBSI loan receipt and repayment goes digital following new partnership with M-Selen
[Published on Saturday, Jan 31]
BY JOHN HOUANIHAU
Customers of the Development Bank of Solomon Islands (DBSI) can now receive and repay their loans digitally through M-SELEN, following a new partnership between DBSI and Telekom Solomon Islands.
Under the arrangement, DBSI loan disbursements can be sent directly to customers’ M-SELEN wallets. Loan repayments can also be made at any time using the M-SELEN mobile app or by dialling *123#.
Telekom’s M-SELEN Department said that the service removes the need for customers to travel or visit DBSI branches, making loan services more accessible, especially for people in rural and underserved areas.
The department said that the partnership supports DBSI’s mandate to expand its reach nationwide and improve the efficiency and timeliness of loan repayments.
Head of M-SELEN, Majidul Haque, said the partnership allows DBSI to deliver services more conveniently while making repayments easier for customers.
“Digital disbursement and repayment through M-SELEN improves access, efficiency and reliability for both the bank and its customers,” he said.
DBSI Chief Executive Officer, Aisake Radu said the integration strengthens the bank’s service delivery and sustainability.
“Through M-SELEN, DBSI can now disburse loans faster and receive repayments more reliably,” Radu said.
He added that the new service improves customer experience while supporting the long-term effectiveness of DBSI’s loan programmes.
The DBSI loan repayment service on M-SELEN is now available nationwide with zero transaction fees.
M-SELEN is a mobile money service powered by Our Telekom, enabling Solomon Islanders to send, receive, and make payments securely from their mobile phones. From utility bills to bill payments, merchant payments, concert e-ticketing, shipping e-tickets, school fees and now loan products. M-SELEN is making financial services more inclusive and convenient across the nation.
The Development Bank of Solomon Islands (DBSI) is a state-owned financial institution providing development-focused financing to support individuals, businesses, and communities across the Solomon Islands.
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